The short version: we collect what booking a repair requires, use it for that repair, and sell it to no one.
When you call or use the request form, we receive the details you choose to share: phone number, ZIP code, the appliance involved, and your description of the problem. The form is delivered through Web3Forms, which processes the submission solely to route it to our dispatch inbox.
To call you back, schedule the visit, navigate to the address you give us, and keep a service history so warranty work can be honored. Payment details are handled at the door by the payment processor and are never stored on this website.
No selling of contact lists, no advertising lookalike audiences, no sharing with third parties beyond the services named above. This site sets no advertising cookies.
Ask us at (564) 221-8262 to see or delete the details we hold for your address and we'll do it. Warranty records we may need to keep for the coverage period; we'll tell you if that applies.
If this policy changes, the new text appears on this page with a fresh effective date. Effective date of this version: January 2026.